Shipping policy

Each piece is made to order and crafted especially for you. Please allow approximately 5–6 weeks before dispatch. Private gifting orders are confirmed with your quotation and depend on quantity and personalization.

We deliver across the GCC. Orders within Qatar are delivered in 1–2 business days once dispatched. Orders to the UAE, Saudi Arabia, Kuwait, Bahrain and Oman are delivered in 2–4 business days once dispatched.

Complimentary delivery is available on orders with a final merchandise subtotal of QAR 1,000 or more. For orders below QAR 1,000, the delivery fee is shown at checkout.

Orders within Qatar carry no customs duties. For orders to other GCC countries, customs duties, taxes and import fees are included in the delivery price shown at checkout. The total you see at checkout is the final amount, so there is nothing more to pay on delivery.

Delivery times are estimates. Delays can occur with carriers, customs or in busy periods, and we are not responsible for delays outside our control. If your order has not arrived within the expected time, please contact us at hello@itstheedit.co.